Terms of use
Use PadRoute as another check—not the final word.
These terms cover the PadRoute website and beta app. By using PadRoute, you agree to use it lawfully and safely, and to keep making the final decision yourself.
Effective 14 July 2026
Operator and intended users
Pleasant Company Pty Ltd, ABN 19 675 312 204, operates PadRoute. The app is for licensed heavy vehicle drivers and is not intended for children.
The beta service
PadRoute is in public beta. Features, coverage, data sources, update timing and store availability may change. Everything available now is unlocked during beta. A beta feature may change, be removed or never become part of a paid product.
What PadRoute is—and is not
PadRoute uses downloaded public network data to help you check routes and conditions. Downloaded copies are not legally authorised and cannot define authorised routes. The NHVR National Network Map is the legal source. You remain responsible for checking official access, permits, conditions and vehicle suitability before driving.
PadRoute is independent and is not affiliated with the NHVR or any road authority. It does not issue permits, authorise routes, replace official maps, replace work diaries, provide legal advice, or guarantee that a road or stop is suitable for your vehicle.
Your responsibility
You remain responsible for checking official access, permits, notices, your vehicle and load, dimensions, mass, road and weather conditions, fatigue rules and local requirements before driving. Conditions may change after PadRoute downloads source data or a driver submits a report.
Safe use
Set up and check PadRoute while parked or stopped wherever practical. Do not use the app in a way that distracts you or breaks road rules. Directions support a route you have already checked. They do not transfer control or responsibility to PadRoute.
Driver reports and stop updates
Drivers can contribute only through PadRoute's fixed report choices and confirmations. These are observations, not official notices. Report only what you reasonably believe is current and accurate. Do not manipulate reports, submit false information, automate submissions or use reports to harass or endanger anyone.
PadRoute may combine reports, show their age, remove their link to a device, delete them or stop showing them to protect the service. A report may remain after we remove its link to the device that submitted it.
Acceptable use
Do not interfere with PadRoute, get around access controls, overload the service, copy or redistribute protected content at scale, reverse engineer closed parts of the service, add malicious code, impersonate someone else or use PadRoute unlawfully.
Ownership, public data and attribution
PadRoute's software, branding, presentation and original content belong to Pleasant Company Pty Ltdor its licensors. Road, map, stop and regulatory source data remains subject to its own licences and attribution. OpenStreetMap, OpenMapTiles, OpenFreeMap, NHVR and other source names do not imply endorsement of PadRoute.
Third-party services
PadRoute relies on app stores, maps, place search, hosting and public-data services. If they change or stop working, PadRoute may be affected. PadRoute links to official sources and other services but does not control what they publish.
Availability, warranties and liability
PadRoute is a beta service provided on an "as available" basis. To the extent the law allows, we do not promise uninterrupted operation, complete coverage, error-free results or information that is always current. These terms do not remove rights or guarantees that cannot legally be removed, including under the Australian Consumer Law.
To the extent the law allows, Pleasant Company Pty Ltd is not liable for loss caused by relying on PadRoute instead of making required official checks, using the app unsafely or unlawfully, third-party services, or information outside our reasonable control. Any liability that cannot be excluded is limited only as the law permits.
Suspension and changes
We may limit access to protect drivers, source data, other users or PadRoute, or to deal with misuse or legal requirements. We will post changed terms here with a new date. If you keep using PadRoute after an update, the new terms apply.
New South Wales law and contact
These terms are governed by the laws of New South Wales, Australia. Courts with jurisdiction in New South Wales may hear disputes. Contact hello@padroute.com with terms or company enquiries.
